The good news is we ship from the USA!
Some of our competitors ship directly from China. LockingHooks.com orders our products in bulk and we stock them in our warehouse in the USA. Why is this important? Well, it allows us to ship to you fast! Most items are kept in stock, ready-to-ship, ASAP! In order to provide you this service we ship via the best available carriers; which include UPS, FedEx, and USPS.
If you need to place a large order please contact our customer service team at customerservice@lockinghooks.
A status of "hold" might be placed on your order if proof of businesses is required. Your order may not ship on time if we have to verify you are a true, legal, operating business. Please check for an email that will ask for some business verification such as a Tax ID number.
Keys and Detachers are not refundable. Due to the nature of our business we cannot issue refunds on keys or detachers.
*Same Day Shipping available for orders before 2pm CST and to addresses with the USA. Same Day shipping depends on stock available.